modagrove Terms of Service

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Welcome to modagrove. These Terms of Service ("Terms") establish the conditions under which you may access and use the modagrove website, mobile platform, products, and customer support services. By visiting our platform or completing a purchase, you confirm your acceptance of these Terms.

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1. Acceptance of Terms

Your use of any modagrove service constitutes confirmation that you have reviewed, comprehended, and consented to abide by these Terms together with every applicable federal, state, and local law and regulation. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be at least 18 years of age or have reached the legal age of majority in your state of residence.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, and non-commercial purposes. You must not:
  • Carry out fraudulent transactions or submit fictitious orders;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without authorization;
  • Attempt to breach site security, data infrastructure, or other users' accounts;
  • Resell modagrove products for commercial purposes without explicit written permission.
• Account Security: You bear responsibility for safeguarding the confidentiality of your account credentials and for every activity carried out under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Nevertheless, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where an evident pricing or typographical error occurs, modagrove may correct the mistake and amend or cancel any affected orders prior to shipment, providing a full refund of any amount charged.
• Perishable Goods: Fresh or perishable items may naturally show slight differences in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with severe allergies should carefully inspect product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may restrict order quantities or cancel orders reasonably suspected of fraud or of breaching these Terms.
• Payment Processing: All payments are secured with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact support@modagrove.cyou within 1 hour of placing it. After an order has entered dispatch processing, cancellation or modification is no longer possible.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are set out in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on the modagrove platform — including text, graphic designs, logos, software, product branding, and trade names — belongs exclusively to modagrove and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, modagrove will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our total aggregate liability for any claim connected to a transaction will not exceed the amount you actually paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, disregarding any conflict of law rules. Any dispute or claim stemming from these Terms or your purchase should first be presented to modagrove's support team for informal resolution.

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9. Changes to These Terms

modagrove may revise or update these Terms at any time. Significant changes will be announced by publishing the revised terms on our website. Your continued use of our website or services after any update signifies your acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: modagrove
• Customer Support Email: support@modagrove.cyou
• Customer Support Phone: 17034570175
• Physical Business Address: 521 CYPRESS PT, Huntersville, NC 28078, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST